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Tyler Technologies Strengthens Presence in Ohio With Three Contracts

9:08 am   -   February 21st, 2007

Tyler Technologies, Inc. (NYSE:TYL) has signed contracts to provide its MUNIS software and services for three counties in Ohio: Fairfield County, Lake County and Hancock County. Together the contract amounts total approximately $1.6 million and cover a full suite of Financial, Revenue and Billing, Payroll and Human Resources, and reporting and management solutions, along with related professional services and ongoing support. (more…)

Hillsborouth County Florida Water Resource Services Selects Oracle Utilities Applications

6:56 pm   -   February 8th, 2007

Hillsborough County, Florida Water Resource Services has selected Oracle(R) Utilities Customer Care and Billing and Oracle Utilities Customer Care and Billing Business Advisor to help improve service to its fast-growing customer base on Florida’s West Coast. (more…)

Tyler Technologies to Present at 2007 Bank of America Technology Conference

8:12 am   -   February 8th, 2007

Tyler Technologies, Inc. (NYSE:TYL) will be presenting at the 2007 Bank of America Technology Conference, being held at The Palace Hotel in New York City on February 21 – 22, 2007. John Marr, Jr., President & Chief Executive Officer, and Brian Miller, Senior Vice President and CFO, are scheduled to present on Wednesday, February 21 at 2:30 p.m. Eastern Time. (more…)

City of Phoenix Arizona Selects Oracle Utilities Applications

9:19 am   -   February 7th, 2007

Oracle (Nasdaq: ORCL – News) has recently announced that the City of Phoenix, Arizona, the fifth largest city in the United States, has selected Oracle® Utilities Customer Care and Billing and Oracle Utilities Mobile Workforce Management to deliver even stronger customer service through its Water Services and Public Works Departments. (more…)

Oracle Announces Availability of Oracle Data Integrator

8:52 am   -   February 5th, 2007

Oracle (NASDAQ:ORCL) has announced the general availability of Oracle(R) Data Integrator, a high-performing data integration solution that enables organizations to quickly integrate massive volumes of data dispersed across mixed IT environments. Oracle Data Integrator, a new component within the Oracle Fusion Middleware product family, is a key enabler for mission-critical business initiatives, including, Business Intelligence and Data Warehousing; Master Data Management; Service-Oriented Architecture and Business Activity Monitoring; and Application Migration and Consolidation. (more…)

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Six ways CRM projects go wrong
CRM projects have earned a notorious reputation for being difficult and expensive. Despite endless statistics and discussion of the topic, many of these projects come in late or over-budget. For this reason, I was delighted when Laurence Buchanan sent me
Customer service: Finally a voice
It had taken more than 40 minutes to get to this stage, and he was the first human being I had managed to contact, unless there was actually a bloke playing ghastly music down the phone each time I was 'transferred'. Every other part of the process had
CRM Holdings Leads Monday's AMBG as Global Insurance Index Rises 0.28%
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Target / Campaign Analyst (SQL/SAS): Merseyside £32,000
Targeting / Campaign Analyst (SAS/SQL) - Liverpool £32,000 Huxley Associates and this national client are currently recruiting for a Senior Analyst, due to an expanding work base. The role of Senior Analyst will be to provide expert support for key
Analyst (SQL/SAS): Liverpool £32,000
Analyst (SAS/SQL) - Liverpool £32,000 Huxley Associates and this national client are currently recruiting for a Senior Analyst, due to an expanding work base. The role of Senior Analyst will be to provide expert support for key business initiatives,
Amdocs Receives Highest Possible Rating for Overall Performance in OSS from L...
ST. LOUIS, March 9 /PRNewswire-FirstCall/ -- Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced that it received the highest possible rating of 'Very Strong' in Gartner's operational support systems (OSS) vendor
Seven keys to building customer loyalty â€" and company profits
Example 2: Netflix has long had a superbly functioning Web site, and adequate self-help-style online support. So there's probably no reason you truly need to talk with a real human being about your Netflix account. But that hasn't stopped Netflix from
Puppets Re-Enact Zappos Customer Service Call
You know those OnStar commercial that are based on actual customer calls? Boring right?
Grand Dame of Historic New Orleans French Quarter, Hotel Monteleone, embraces...
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EZYield.com Signs Global Corporate Agreement with Mvenpick Hotels & Resorts; ...
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Libra OnDemand CRM Platform Certifies Compliance with Safe Harbor Privacy Fra...
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TreeHouse Interactive Integration with Oracle CRM On Demand
TreeHouse Interactive has announced that itâs demand generation solution, Marketing View, can now be integrated with Oracle CRM On Demand. The integration will help customers pass qualified leads into Oracle CRM On Demand to generate ROI reporting by
Seaspan Accepts Delivery of Two New Vessels Deliveries Mark Continued Succes...
HONG KONG, CHINA -- (Marketwire) -- 03/09/10 -- Seaspan Corporation (NYSE: SSW) announced today the delivery of its 44th and 45th vessels, the Guayaquil Bridge and the COSCO Japan. The Guayaquil Bridge, a 2500 TEU vessel delivered on March 5, 2010, was
The StoneEagle Group Improves Customer Service And Increases Productivity Usi...
(Prudent Press Agency)---Soffront® Software Inc., www.soffront.com, a CRM pioneer since 1992, today announced that The StoneEagle Group is using Soffront CRM to improve customer support, increase productivity, and better manage their workforce.

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