Global Water Resources, the owner of ten regulated water and wastewater utilities and Arizona’s fastest growing water company, now operates the most advanced Customer Information and Billing System (CIS) available. After six months of a highly focused implementation, Global has successfully made the transition to CIS Infinity®, the solution offered by Advanced Utility Systems Corporation (Advanced). (more…)

ENERGEX, one of the largest electric companies in Australia, has selected Peace 8 by First Data Utilities for network billing of the ENERGEX contestable electricity customers in Queensland, Australia. The Queensland electricity market will officially open to full retail competition (FRC) on 2 July 2007, and ENERGEX will use Peace 8 to bill multiple competitive energy retailers for electric delivery and associated services to 1.2 million locations within its electric distribution area. (more…)

Fluency Voice Technology, (www.fluencyvoice.com), the speech recognition application company, has announced that eight of the UK’s water companies now rely on Speech Recognition solutions from Fluency Voice. (more…)

Tyler Technologies, Inc. (NYSE: TYL – News) has signed a contract for approximately $1 million with the City of North Miami, Florida to provide a comprehensive software and services package. Included in the arrangement is a full suite of Tyler’s EDEN financials products, including general ledger, accounts payable, accounts receivable, budgeting, inventory, bid and quote management, contract management and Web extensions applications. (more…)

KSS Verkko Oy begins to switch its customers over to remote reading before the end of the year. Enermetl delivers the AIM system with related field devices for the company, to be followed later by integration platform Enermet AIMIA. During the first phase, KSS Verkko will transfer a thousand metering sites to the Enermet AIM system. (more…)

AppWorx Corporation has recently announced that the city of Albuquerque, New Mexico has implemented AppWorx process automation software. AppWorx ensures accurate and timely execution of the IT processes that support the city’s critical business processes. (more…)

Conversant, Inc., the creator of the first production-proven, one hundred percent open source Java Customer Information System, has recently announced that a major Mid-Atlantic utility smart metering program has chosen Customer Watch. Customer Watch is Conversant’s award winning CIS (customer information system) software for real time meter data management, pricing, and billing. Customer Watch also handles customer information management. (more…)

UAI, a leading provider of cutting-edge GIS-based information technology solutions, has been selected by Peoples Gas, Florida’s largest natural gas provider, to implement the UAI UtilityCenter® utility operations solution throughout all of the Peoples Gas’ fifteen divisions throughout Florida. (more…)

ClickSoftware Technologies Ltd. (NasdaqCM: CKSW), a leading provider of workforce and service optimization solutions, and Syclo, a leading developer of mobile software solutions, has announced the successful deployment of their joint workforce management solution at a major water district in the United States. (more…)

Capgemini Americas Outsourcing Services has appointed John Christens as CEO of Capgemini Energy, a Dallas, Texas-based joint venture that provides business process and information technology outsourcing solutions to utility companies. John Christens succeeds former CEO Bob Pryor, who earlier this year was selected to lead the Capgemini Americas Outsourcing Services division. Mr. Christens’ selection allows Bob Pryor to focus on a new role of serving a broader range of industries which includes the utility sector. (more…)

SEMCO Energy Gas Company, serving over 283 thousand customers in 24 counties in Michigan’s upper and lower peninsulas, has gone live with Systems & Software’s next generation CIS solution called enQuesta.

SEMCO Energy Gas Company recently selected Systems & Software’s enQuesta(tm) to replace their outdated legacy system. With enQuesta(tm), SEMCO Energy Gas Company now has enhanced IVR and internet functionality, increased overall data storage, additional reporting options, and a detailed audit trail. enQuesta(tm) was ranked by UtiliPoint as the number one CIS (Customer Information System) choice for Municipal Customer Care and Billing in 2006. (more…)

Some of the best electronic utility billing and utility payment programs will be featured during Chartwell’s upcoming Summit on Bill Presentment and Payment. The conference will be held November 16th and November 17th, 2006 at the Emory Conference Center in Atlanta, Georgia. (more…)

BearingPoint, Inc. (NYSE: BE – News), one of the world’s largest management and technology consulting firms, has successfully implemented a consolidated utility billing system for the City of San Jose, California. The City of San Jose, California is the United State’s tenth largest city. (more…)

Oracle (Nasdaq: ORCL – News) has announced that it has acquired SPL WorldGroup, a leading provider of revenue and operations management software for the utilities industry and tax management software for government organizations.

“With the addition of SPL, Oracle plans to delivers the first end-to-end packaged revenue and operations management solution for investor-owned and public sector utilities,” said Charles Phillips, President, Oracle. “Conventional, customized solutions have proven inefficient, inflexible and costly. Oracle is putting utilities in control to enable greater business insight, increased service profitability and customer loyalty. In addition, SPL’s tax management solution solves the revenue management needs of public sector enterprises.”

SPL was purchased from private equity funds managed by GFI Energy Ventures LLC. Terms of the transaction were not disclosed. (more…)

Accela, Inc., the leading provider of government enterprise management software solutions, has expanded their Partner Program to help the company meet the growing demand for e-government software, hardware, services, and installations. As part of its growth plan for fiscal 2007, Accela’s Partner Program will create an ecosystem of partners who can collaborate to deliver best-of-breed solutions and services for the public sector and meet growing market demands. (more…)