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Gaz de France ESS Selects LODESTAR Corporation for Gas Quoting and Pricing

11:15 am   -   September 27th, 2006

LODESTAR Corporation has recently announced that Gaz de France ESS has expanded its license for LODESTAR’s PricingExpert® and purchased a license for LODESTAR® Transaction Management Hubâ„¢ (LTMHâ„¢) to support its gas business customers in the UK market. This comes after having implemented an earlier version of PricingExpert and LODESTAR’s BillingExpert® for its electricity business. Gaz de France ESS is the 5th largest energy supplier to the Industrial and Commercial sector in the UK. (more…)

Village of Hamilton New York Signs Contracts with Tyler Technologies

11:05 am   -   September 27th, 2006

Tyler Technologies, Inc. (NYSE: TYL) announced today that it has signed a contract with the Village of Hamilton, NY (Village). Tyler will provide the Village with core INCODE Financials, Citizen Services, and Personnel Solutions. (more…)

El Paso Water Utilities EPWU Selects Systems and Software CIS

12:11 pm   -   September 19th, 2006

Systems & Software, Inc. (www.systemsandsoftware.net), a leading Customer Information Systems (CIS) provider empowering the utility industry, has announced that El Paso Water Utilities (EPWU) with help from EMA (one of the leading utility and public works management and technology consulting firms, who will be responsible for the contract oversight) has chosen the Company’s award-winning enQuestaâ„¢. enQuesta was ranked by UtiliPoint’s 2006 Technology Vendor Analysis Matrix (TVAM) as the number one choice for Municipal Customer Care and Billing. (more…)

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Hallmarks of Customer Service A Practical Guide for Radiologists
An established radiology practice in a growing community has enjoyed positive relations with the two hospitals it serves and the community physicians. The radiologists pride themselves on their long history in the community and their ability to handle
Sonda and Convergys Form Alliance to Provide Customer Experience-Enhancing Re...
CINCINNATI & MEXICO CITY-- (BUSINESS WIRE) -- Convergys Corporation (NYSE: CVG), a global leader in relationship management, announced today that it has formed a new, non-exclusive alliance with Sonda, the leading IT services provider in Latin America,
Herbert Heitmann, Chief Communications Officer, to Leave SAP
Extract not available.
Herbert Heitmann, Chief Communications Officer, to Leave SAP
Extract not available.
Customer Service as the Key Strategic Differentiator
Forget about advertising, forget about new media, forget about social media. The real action is going to be in customer service. Customer service? You mean those exotic sounding people in our outsourced call center in India? Or the FAQ's buried somewhere
Herbert Heitmann, Chief Communications Officer, to Leave SAP
After 12 years leading Global Communications at SAP AG (NYSE: SAP), Herbert Heitmann is embarking on a new career leading communications and marketing at another worldwide corporation. Until a new head of Global Communications at SAP is announced, Jen
JUNIOR BUSINESS ANALYST - SIEBEL- CRM - SLOUGH - BERKSHIRE - £35K
I have a fantastic opportunity working for a FMCG company in Slough. Are you looking to further your career on the analytical side? Do you want to join a company that can offer progression? Then look no further and read on. I am looking for a talented
West Central Cooperative Prepares for Growth With SAP
As the recession eases, 2010 offers opportunities for growth in the agricultural industry. To capitalize on this prospect, many companies are looking to identify ways to make their business processes more flexible and adaptable to change. SAP AG
Herbert Heitmann, Chief Communications Officer, to Leave SAP
Extract not available.
Herbert Heitmann, Chief Communications Officer, to Leave SAP
After 12 years leading Global Communications at SAP AG (NYSE: SAP), Herbert Heitmann is embarking on a new career leading communications and marketing at another worldwide corporation. Until a new head of Global Communications at SAP is announced, Jen
MediBank Zug Deploys SunGards Ambit Apsys Private Banking and Ambit CRM Solut...
MediBank Zug, a member of the Swiss Private Bankers Association providing and portfolio management to private clients, has implemented SunGards Ambit Apsys Private Banking solution and SunGards Ambit CRM to consolidate its core banking and CRM solutions.
Malvern Instruments and Particle Measuring Systems conclude customer support ...
: Malvern, UK: As sister companies within Spectris plc, Malvern Instruments and Particle Measuring Systems have completed the transfer of sales and support for Particle Measuring Systems products in Sweden, Denmark, Norway and Finland. For many years
Social networking not enough for good customer service
Companies are banking on Twitter and Facebook to be the saviors of their customer service and marketing. Self-appointed social media experts spend days praising each other's success stories and validating their jobs by spewing lofty answers as to why
Herbert Heitmann, Chief Communications Officer, to Leave SAP
Extract not available.

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