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SAS rolls out predictive analytics for business users
SAS Institute on Thursday announced a new toolset aimed at giving business users the ability to work with predictive analytics software, which has historically been the province of specialized statisticians. Predictive analytics refers to the practice of
Report: Customer Service Driving Data Quality Concerns
Experian QAS research points out business leaders' stances. Justin Kern Business executives have surprisingly shifted their focus on data quality because of customer service concerns ? and not just finding efficiencies ? in the last year, according
Major bathrooms customer service survey launched - 02/09/2010
Don?t you just hate it? You?ve a pocket full of money. You want a new bathroom. You go into the showroom and you?re either completely ignored (they are chatting about lasts nights soaps) or, if you are spoken to, they haven?t got a clue. ?I?m
Major bathrooms customer service survey launched - 02/09/2010
Don?t you just hate it? You?ve a pocket full of money. You want a new bathroom. You go into the showroom and you?re either completely ignored (they are chatting about lasts nights soaps) or, if you are spoken to, they haven?t got a clue. ?I?m
On Customer Loyalty: Q&A with Bruce Temkin
Amid the economic turmoil, many people simply want a stable financial services relationship. Creating a strong customer experience can be a powerful competitive advantage in optimizing this valuable relationship, suggests Bruce Temkin, customer
Denmark. Raymarine Danmark offers increased customer support and full product...
On the 1st September 2010 a new wholly owned international sales and service centre for Raymarine in Denmark was announced. Raymarine Danmark benefits from the continued support of many of the well-known and established personnel from Aage Hempel. The
RFP Template Assists in Comparing CRM Solutions
Winning at Contract Negotiation Rob Enderle provides strategies that have proven to result in more favorable deals, less chance of litigation and better overall outcomes. Info-Tech Research Group uploaded a request for proposal (RFP) template to make
The Truth About SAS 70
CFOs who put too much trust in this high-profile report may be putting their companies at risk. SAS 70 certification validates that Sabrix operates as a certified and trusted outsourced tax research provider that meets the rigorous operational controls
On Customer Loyalty: Q&A with Bruce Temkin
Extract not available.
Oracle University and HCG Announce New Education Center in Phoenix, AZ
HCG and Oracle University are pleased to announce the opening of a new education center in Phoenix. The new location will be operated by and will be an official 'Oracle Approved Education Center' in Arizona. Minnesota-based , and is a member of the
Next Resistance Level for salesforce.com (CRM) is $120.35
SmarTrend has detected shares of salesforce.com (NYSE:CRM) have bullishly opened above the pivot of $114.84 today and have reached the first resistance level of $118.37. We are watching for a cross of the next upside pivot targets of $120.35 and $125.86.
SAS Rolls Out Predictive Analytics for Business Users
SAS Institute on Thursday announced a new toolset aimed at giving business users the ability to work with predictive analytics software, which has historically been the province of specialized statisticians. Predictive analytics refers to the practice of
The JetBlue Steven Slater Situation Proves Customer Service Is Dead
In August, Steven Slater?you remember him, don't you??cursed out a customer, grabbed two cold ones, and jumped out a JetBlue emergency slide on his way to national notoriety. He seemed to be channeling his inner Howard Beale for an "I'm mad as
SAS rolls out predictive analytics for business users
IDG News Service - SAS Institute on Thursday announced a new toolset aimed at giving business users the ability to work with predictive analytics software, which has historically been the province of specialized statisticians. Predictive analytics refers
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