Enersource Hydro Mississauga (EHM) recently replaced its legacy customer information system (CIS) with Oracle Utilities Customer Care and Billing to improve customer satisfaction and help comply with its soon-to-be-implemented Time-of-Use (TOU) billing requirements. (more…)

Blue Heron Consulting has recently told CIS News Review that they are on track to achieve record sales and profit growth for the fourth straight year despite operating in difficult economic times. Blue Heron is expanding their presence around the world by deploying their solutions worldwide, and has enhanced its executive management team to meet the demands of this explosive growth. (more…)

Pentaho Corporation, the commercial open source alternative for business intelligence (BI), has announced that Harris School Solutions, a division of Harris Computer Systems, a leading public sector solutions provider, is upgrading its embedded BI capabilities while reducing its ongoing costs by switching from traditional, proprietary BI to commercial open source BI from Pentaho for its flagship Student Information System, SME. (more…)

Ventyx, the world’s largest private software, data and advisory services provider to the energy and utility industry, recently announced the newest release of its Customer Suite customer information system (CIS)/billing software solution. The release includes features enhancing utility clients’ ability to incorporate advanced metering infrastructure (AMI) capabilities and renewable energy into their customer management systems, as well as enhanced billing and security features. (more…)

Pedernales Electric Cooperative has issued a Request for Proposal for qualified respondents to provide software and implementation and integration services for the replacement of its current ERP, EAM, and Customer Information System CIS solutions. (more…)

Energias de Portugal (EDP), a leading utility delivering gas and electricity to Spain and Portugal, has selected Oracle(R) Utilities Customer Care and Billing, Oracle Utilities Business Intelligence, Oracle Fusion Middleware and Oracle Database to help deliver superior customer experiences. (more…)

Montana-Dakota Utilities Company, a division of MDU Resources Group, Inc. and a leading provider of gas and electric service in the Northern Great Plains, has awarded Blue Heron Consulting Corporation a contract to be their prime system integration partner to implement the Oracle® Utilities Customer Care & Billing (CC&B) product. (more…)

Ventyx™, the world’s largest private software provider to the utility industry, has announced general availability of the company’s industry-leading customer information system (CIS)/billing solution, Customer Suite 4.1. The new release delivers improved data security and increased flexibility in charge calculations, billing and service order management. These key enhancements are in high demand throughout the energy and utility industry, as evidenced by a number of leading utilities who have already established plans toimplement the new release. (more…)

The NorthStar division (Harris NorthStar) of Harris Computer Systems announced that it was selected by the City of Shelby, NC to deliver its customer information and billing solution for Shelby’s 12,000 electric, water/sewer, and gas customers. Harris provides utilities, schools and municipal governments with market-leading software solutions. (more…)

Advanced Utility Systems Corporation (Advanced), a wholly-owned subsidiary of Harris Computer Systems announced that Eagle River Water & Sanitation District (ERWSD), Colorado has selected CIS Infinity as its preferred customer information and billing solution. ERWSD strengthens Advanced’s presence in the state of Colorado serving as the fifth Colorado utility soon to be live on CIS Infinity. (more…)

Ventyx™, the world’s largest private software provider to the utility industry, has announced that the third largest municipal utility in Texas, the multi-service utility of The City of Garland, has successfully implemented the company’s latest and most advanced customer information system (CIS)/billing solution, Customer Suite. (more…)

Ventyx™, the world’s largest private software provider to the utility industry, has announced that the City of Charlotte has gone live with a new release of the Customer Suite customer information system (CIS)/billing solution. The City’s successful implementation of Customer Suite presents further evidence of Ventyx’s continued leadership in the market, with more than 100 utilities now utilizing the company’s CIS solution. (more…)

Cayenta Canada Corporation (Cayenta), a wholly-owned subsidiary of Harris Computer Systems announced that Bermuda Electric Light Company (BELCO) has selected Cayenta Utilities as its customer information and billing solution for its 36,000 electric customers. (more…)